Privacy Policy
This Privacy Policy explains how Simple Promise PTE LTD (“we,” “us,” or “our”) collects, uses, and protects your information when you visit www.simplepromise.com
(the “Site”). By using our Site, you agree to the terms in this Privacy Policy. We may update this policy at any time, and the effective date will change accordingly.
How We Collect Information
We collect two types of information:
1. Information You Provide Voluntarily
This includes information you submit while:
Registering on our Site
Making a purchase
Signing up for emails
Contacting customer support
Personal information may include:
Name
Email address
Postal address
Payment information (processed securely)
2. Information Collected Automatically
As you browse the Site, we may collect:
IP address
Browser type
Device information
Cookies and web beacons
Usage patterns and browsing behavior
Cookies help personalize your experience, track preferences, and improve website performance.
How We Use Your Information
We use the information collected for:
Processing orders and delivering products
Customer support
Personalizing website experience
Email communications, updates, and promotions
Improving website performance
Advertising and remarketing
Security and fraud prevention
We may share information with trusted third-party partners such as:
Service providers
Payment processors
Advertisers
Analytics providers
You may opt out at any time by contacting us.
Third-Party Advertising & Tracking
Our Site may allow third-party advertisers to use:
Cookies
Web beacons
Tracking pixels
These tools help measure ad effectiveness and personalize content. Their data use is governed by their own privacy policies.
We also use Google Analytics, including:
Remarketing
Display Network Reporting
DoubleClick integrations
Demographic & Interest reporting
You can opt out via:
Google Ads settings
Network Advertising Initiative opt-out page
Facebook Data Use
As advertisers on Facebook, we may collect information that users share with our Facebook page and ads.
All data is handled according to:
Facebook’s Data Use Restrictions
Our internal privacy safeguards
We never:
Sell Facebook ad data
Share it with unrelated third parties
Use it to build external user profiles
GDPR Compliance (For EU Visitors)
While we do not target EU users, if you access the Site from the EU, you may request:
Access to your data
Correction or deletion
Data portability
Processing restrictions
The right to be forgotten
Contact us to submit a GDPR request.
SMS Marketing
By providing your phone number, you consent to receive SMS messages from Simple Promise.
You may receive promotional messages, automated messages, or order-related updates.
To opt out, reply “STOP” at any time.
We do not share SMS consent data with third parties.
Children’s Privacy
Our Site is not intended for children under 13.
We do not knowingly collect personal information from children.
If such information is discovered, it will be deleted immediately.
How We Store Your Information
Your data is stored on secure servers behind firewalls.
Email data is stored on our list servers, accessible only by authorized team members.
All email messages include an unsubscribe link.
E-Commerce & Payment Security
If you purchase through our Site:
Payment information is encrypted via PCI-DSS standards
Data is stored only as long as necessary to process the transaction
After completion, payment details are securely deleted
Payment processors follow strict security rules set by:
Visa
MasterCard
American Express
Discover
Legal Disclaimer
We may release user information only when required to:
Comply with the law
Protect our rights
Enforce Site security
Respond to legal requests
If our company or assets are ever sold, user data may be transferred to the new owner.
Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us using the details provided on our website.
